Arcanic Observer

General information

Arcanic Observer

  • is a monitoring solution for on-site exams, where you use your own computer
  • takes screenshots of active windows and programs
  • cannot access data on your computer
  • supports both MacOS and Windows
  • requires you to download a program, and in some versions of MacOS, you may also need to grant permission for screen recording in your system settings

How an Observer Exam Works in General

- Log in to DE (Digital Exam) and click on the exam
- The Arcanic Observer client must then be downloaded and installed on your computer
- Click on Start Observer for this exam 
- Go to your exam and await exam start
- Upload your submission in Digital Exam and submit
- Stop Arcanic Observer recording after submission
(Recordings automatically closes 15 minutes after the exam ends
- You can uninstall Observer if you have no more exams this term

Things to Keep in Mind

  • You can download Observer, for example, the day before your exam starts (no recording will begin until you click “Start recording”)
  • Don’t close or interrupt Arcanic Observer while the exam is in progress
  • Don’t change the screen resolution while Arcanic Observer is recording
  • No later than 2 hours after the exam, you can view your screenshots of the exam from your receipt in Digital Exam
  • You can try a demo exam by clicking “Try a demo exam” at the top of your DE homepage and selecting “Written exam on-site (Observer)”
  • The screenshots in this guide do not cover all operating systems (the guide is based on Windows)
  • You may also refer to the video at the bottom of the page.

Submission Flow for an Observer Exam

Click on the Exam

  • Click on the exam i DE before exam start

Install Observer

  • Download Observer for your operating system.
  • You can install Observer on your computer a few days before the exam by accessing the exam and download
  • Open/run the program and wait for it to be installed (if not already done).
  • Do not close this window (you can minimize it, but do not click the close button).

Recording

  • Click on “Start Observer for this exam”
  • If you have installed Observer in advance click on “Start Observer again”
  • The network test starts
    (click “Next” at the bottom of the screen)

  • Screen recording is ready (click “Next”)

Recording is in progress

  • Recording is now in progress, and the window
    must not be closed during the exam.
  • You you terminate Observer you can restart the recording, but to the administrator, it will appear as a gap in the recording
  • Recording in progress is illustrated by red dot in the Observer icon
    This is displayed in your taskbar or in the dock (Mac)
  • To access the exam, you can either minimize the window
    (click the line in the top-right corner) or click on “Go to your exam.”

Upload and Submit

  • Enter the pin code and follow the submission flow
  • Upload your submission in Digital Exam and click “Next”.

  • If you’re completely done, check out and finish the exam

The exam is over (stop recording)

  • The recording automatically stops 15 minutes after the exam ends (not after submission), and you can then click on “Finish Observer.”
  • You can manually end the recording after submission by clicking on the Observer icon at the bottom of your screen (on the dock for Mac). It is marked in the red square.
  • Click on “Finish Observer.”

Receipt in Digital Exam

  • You will see your receipt in DE and receive it by email.

Instruction Video

Windows user (Chrome) – danish interface

Mac user (Chrome) – danish interface

  • Note: The first time Observer is started, it may take up to 30 seconds. It’s a good idea to download Observer the day before
  • You may also need to grant permission for screen recording in system settings under “Privacy & Security”. However, this depends on your version of MacOS.
  • See below for supported MacOS versions.

Note for MacOS

Only the latest versions of MacOS are supported. See more about this via this link.